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FAQ

Answers to your frequently asked questions can be found here.

What are the delivery charges for orders from the Online Shop?

Items are usually shipped thru UPS Ground or UPS International Shipping. The shipping costs are calculated by UPS depending on your package weight and the location that the products are shipped. We do offer free shipping over orders $200 and up in the United States of America.

Which payment methods are accepted in the Online Shop?

We accept online payments thru Paypal and Authorize.net. All major credit cards are accepted as a form of payment.

How long will delivery take?

Devivery times will vary depending on your location. The orders are usually shipped within 2 business days from your date of order. We will forward you with the tracking information so that items can be tracked.

How secure is shopping in the Online Shop? Is my data protected?

Online shopping on our website is 100% secure. Our customer’s data is 100% protected by SSL, the credit card processing company and our company’s PCI compliance record.

What exactly happens after ordering?

Once your order is placed and received by us, your items will ship within 2 business days. If there is an error in processing your order thru online store, please call us and we will gladly process your order over the phone.

Do I receive an invoice for my order?

We will send you a receipt for your order automatically. You will also receive an invoice with your package.

If you are having trouble with your order, please give us a call at 877-319-1155 Dismiss